How do you get people – including yourself – to do what you want?! Meeting expectations or changing habits is hard – whether it’s New Year’s resolutions or deadlines at work. But, as bestselling author Gretchen Rubin explains, it’s a lot easier if you know which of four main ‘tendencies’ you have. Once you know your tendency (or that of those you manage or co-habit with!) it’s much easier to make change possible. Take the quiz here, and watch the full RSA talk with Gretchen Rubin here.