Somebody in the team sent me this extract from a book they’re reading which I quite like the simplicity of, it’s a bit militant but I think the principle is quite valid.
The first Law of Combat:
Cover and Move. This is teamwork—every individual and team within the team, mutually supporting one another to accomplish the mission. Departments and groups within the team, and even those outside the immediate team that are nevertheless crucial to success, must break down silos and work together to win.
It doesn’t matter if one element within the group does its job: if the team fails, everybody fails. But when the overall team wins, everybody wins. Everyone gets to share in that success.
The second Law of Combat:
Simple. Complexity breeds chaos and disaster, especially when things go wrong. And things always go wrong. When plans and orders get too complex, the people charged with executing those plans and orders do not understand them. When team members don’t understand, they can’t execute. Therefore, plans must be simplified so that everyone on the team recognizes the overall “commander’s intent”—the greater purpose behind the mission—and understands their role in achieving mission success.
Orders must be communicated in a manner that is “simple, clear, and concise.” The true test for whether plans and orders have been communicated effectively is this: The team gets it. When the people on the team understand, then they can execute.
The third Law of Combat:
Prioritize and Execute. When multiple problems occur simultaneously (which happens often), taking on too many problems at once results in failure. It is imperative that leaders detach themselves—pull back from the details—and assess to determine the highest priority to the strategic mission. Then, once that highest-priority task has been determined, leaders must clearly communicate that priority to the team and ensure the team executes. Then the leaders and the team can move on to the next priority. Then the next.
Training and proper contingency planning assist greatly to better prepare teams and leaders to most effectively Prioritize and Execute under pressure, in real time.
The fourth Law of Combat:
Decentralized Command. No one leader can manage it all or make every decision. Instead, leadership must be decentralized, with leaders at every level empowered to make decisions, right down to the frontline troopers in charge of no one but themselves and their small piece of the mission. With Decentralized Command, everyone leads. To empower everyone on the team to lead, team members must understand not just what to do but why they are doing it. This requires clear and frequent communication up and down the chain of command—and most importantly: trust.
Junior leaders must have confidence that they clearly understand the strategic mission, the commander’s intent of their boss, and the parameters within which they can make decisions. Senior leaders must trust that their junior leaders will make the right decisions and encourage them to do so. This requires training and frequent communication to implement with maximum effectiveness.