How language shapes the way we think

Something I try to be aware of and have talked to my team about (likely to their dismay) is the importance of precision of language and the impact the words you can use can have. Consider the difference in how you might feel reading “you’re bad at this” vs. “an area to develop may be this”, depersonalising (removing “I”, “We”, “Me”) and using positive language (“could develop” vs “is bad”) have a massive impact on how we react to communication.

This can also tie in with diversity as an example from this talk; in English, it’s fine to say, “He broke the vase.” In a language like Spanish, you might be more likely to say, “The vase broke,”. This can change how we perceive the world around us and lead people to attribute different importance to information, in the first example you’d be more likely to place importance on “who” was to blame, while in the latter you’re less likely to associate blame at all.