A 5-step guide to the strategic planning process (+ tips for success)

Enterprises spend significant time, effort, and money on the strategic planning process. And yet, an overwhelming number of business strategies fail.  So after weeks or months of hard work, you unveil a strategic plan with elaborately crafted long-term goals. If it’s like most strategic plans, at best, the plan might gather dust in the cloud. At […]

User-Fudged Experiences Push UX 2022

A bit of an insight into the world of customer behaviour and user experience. Customers can interact with businesses in weird and wonderful ways but there’s usually a reason. Understanding those reasons and designing experiences and tools to better support them can drive significant increases in performance and satisfaction.

Learn the perfect hormonal time to sleep, eat and have sex

We all have a chronotype – a rhythmic pattern in our body that determines the best time for us to sleep, eat, exercise, have sex and so much more says sleep expert Dr. Michael Breus. In his informative and humorous talk, Michael describes the four primary chronotypes and the positive impact that living according to […]

Is the world getting better or worse? A look at the numbers

Was 2017 really the “worst year ever,” as some would have us believe? In his analysis of recent data on homicide, war, poverty, pollution and more, psychologist Steven Pinker finds that we’re doing better now in every one of them when compared with 30 years ago. But progress isn’t inevitable, and it doesn’t mean everything […]

The future will be shaped by optimists

“Every great and difficult thing has required a strong sense of optimism,” says editor and author Kevin Kelly, who believes that we have a moral obligation to be optimistic. Tracing humanity’s progress throughout history, he’s observed that a positive outlook helps us solve problems and empowers us to forge a path forward. In this illuminating […]

Helping others makes us happier — but it matters how we do it

Research shows that helping others makes us happier. But in her groundbreaking work on generosity and joy, social psychologist Elizabeth Dunn found that there’s a catch: it matters how we help. Learn how we can make a greater impact — and boost our own happiness along the way — if we make one key shift […]

The myth of bringing your full, authentic self to work

Calls for authenticity at work ask for passionate people with diverse, fresh perspectives who challenge old ways of thinking. But too often workplace culture fails to support the authenticity of professionals of color and other underrepresented groups, leading instead to backlash and fewer opportunities. Writer Jodi-Ann Burey outlines steps toward exposing privilege and achieving true […]

The world needs all kinds of minds

Temple Grandin, diagnosed with autism as a child, talks about how her mind works — sharing her ability to “think in pictures,” which helps her solve problems that neurotypical brains might miss. She makes the case that the world needs people on the autism spectrum: visual thinkers, pattern thinkers, verbal thinkers, and all kinds of […]

The best stats you’ve ever seen

You’ve never seen data presented like this. With the drama and urgency of a sportscaster, statistics guru Hans Rosling debunks myths about the so-called “developing world.”

Forget the pecking order at work

Organizations are often run according to “the superchicken model,” where the value is placed on star employees who outperform others. And yet, this isn’t what drives the most high-achieving teams. Business leader Margaret Heffernan observes that it is social cohesion — built every coffee break, every time one team member asks another for help — […]