A bit of an insight into the world of customer behaviour and user experience. Customers can interact with businesses in weird and wonderful ways but there’s usually a reason. Understanding those rea...
Monthly Archives: August, 2023
Learn the perfect hormonal time to sleep, eat and have sex
We all have a chronotype – a rhythmic pattern in our body that determines the best time for us to sleep, eat, exercise, have sex and so much more says sleep expert Dr. Michael Breus. In his info...
Is the world getting better or worse? A look at the numbers
Was 2017 really the “worst year ever,” as some would have us believe? In his analysis of recent data on homicide, war, poverty, pollution and more, psychologist Steven Pinker finds that we...
The future will be shaped by optimists
“Every great and difficult thing has required a strong sense of optimism,” says editor and author Kevin Kelly, who believes that we have a moral obligation to be optimistic. Tracing humani...
Helping others makes us happier — but it matters how we do it
Research shows that helping others makes us happier. But in her groundbreaking work on generosity and joy, social psychologist Elizabeth Dunn found that there’s a catch: it matters how we help. ...
The myth of bringing your full, authentic self to work
Calls for authenticity at work ask for passionate people with diverse, fresh perspectives who challenge old ways of thinking. But too often workplace culture fails to support the authenticity of profe...
The world needs all kinds of minds
Temple Grandin, diagnosed with autism as a child, talks about how her mind works — sharing her ability to “think in pictures,” which helps her solve problems that neurotypical brains...
The best stats you’ve ever seen
You’ve never seen data presented like this. With the drama and urgency of a sportscaster, statistics guru Hans Rosling debunks myths about the so-called “developing world.”
Forget the pecking order at work
Organizations are often run according to “the superchicken model,” where the value is placed on star employees who outperform others. And yet, this isn’t what drives the most high-ac...