How language shapes the way we think

Something I try to be aware of and have talked to my team about (likely to their dismay) is the importance of precision of language and the impact the words you can use can have. Consider the difference in how you might feel reading “you’re bad at this” vs. “an area to develop may be […]

5 exercises to help you build more empathy

Empathy — or understanding the thoughts and feelings of the people around us — is one of the most important and most trying parts of being social creatures. But what exactly is empathy? And crucially, can we have more? Stanford psychology professor Jamil Zaki PhD, director of the Social Neuroscience Laboratory there, studies these very questions. In […]

3 secrets of resilient people

Resilience researcher Lucy Hone shares three hard-won strategies for developing the capacity to brave adversity, overcome struggle and face whatever may come head-on with fortitude and grace. These three techniques are something I try too practice (not always successfully in the moment) and find incredibly valuable.

The Myth of Average

This talk starts with a fantastic real-world example of the cost of using ‘the average’ in the US military and the huge benefit of instead designing “to the edges” which is in the first 5 minutes. The rest of the talk is more centred around the educational system so may be of less interest to […]

Mastering Ranges, the Building Blocks of Excel

This session will look at the core Excel tool and helps understand how we can use ranges in a more dynamic way. Ranges are the building blocks of Excel, so having a solid understanding of what ranges are, their properties, how we can define them and how we can use them, can lead us to […]

How your brain responds to stories

This enlightening talk from Karen Eber highlights the incredible importance and significance of storytelling. Particularly how data doesn’t change our behaviours emotions do and by telling an emotionally engaging story we are wired to empathise and in doing so gain trust in the storyteller. In opposition without a story we are wired to fill in […]

Science of Presenting Data Visualizations Effectively

You’re presenting the recommendation you’ve been working on for months. You’ve got the data to back it up. So much data. Overwhelming data. Worried that the decision makers you need to influence won’t see its significance, you’ve used your favorite data visualization software to create graphics. You hope they’ll help your audience see the patterns, […]

How To Get Better At The Things You Care About

Working hard but not improving? You’re not alone. Eduardo Briceño reveals a simple way to think about getting better at the things you do, whether that’s work, parenting or creative hobbies. And he shares some useful techniques so you can keep learning and always feel like you’re moving forward.

Imagine A World Where Being “Gay” was the ‘norm’ [Short Film]

[WARNING]: This video contains graphic footage of self-harm. If you are struggling, this video may not be suitable for you to watch alone. This incredibly moving and emotional short story portrays what it might be like if the ‘norm’ was in fact to be gay and the minority to be ‘straight’. This short story is […]